Shipping policy
Shipping Rates
Shipping charges are calculated based on the total shipping weight of your order and will be displayed at checkout before payment.
Our current standard shipping rates are:
| Order Weight | Shipping Fee |
|---|---|
| Up to 2.65 lb | $24.99 |
| 2.6501–5.31 lb | $39.99 |
| 5.3101–8.0 lb | $54.99 |
| 8.0001–10.8 lb | $69.99 |
| 10.8001–13.23 lb | $84.99 |
Orders exceeding the available shipping weight range may not be eligible for checkout. Please contact us for assistance with larger orders.
Estimated Delivery Time
Our current estimated delivery time for standard shipping to the United States is:
10–20 business days
Delivery estimates begin after the order has been processed and shipped. Delivery times are estimates and may vary due to destination, customs processing, carrier delays, severe weather, or other circumstances outside our reasonable control.
Order Processing
Orders are processed before shipment. Once your order has been shipped, available tracking information will be provided to the email address used during checkout.
International Shipping
At this time, our primary shipping destination is the United States. Shipping availability to other countries or regions may vary and will be shown at checkout where available.
Duties and Taxes
Any applicable duties, taxes, or import-related charges will be handled according to the shipping service selected for your order and applicable destination requirements.
If additional charges apply to your order, we will communicate them where required before shipment.
Incorrect Shipping Information
Please make sure your shipping address and contact information are accurate before completing your order.
If you notice an error after placing an order, contact us as soon as possible. We cannot guarantee that shipping information can be changed once an order has been processed or shipped.
Lost, Delayed, or Damaged Shipments
If your shipment is significantly delayed, lost, or arrives damaged, please contact us with your order number and relevant details. We will review the situation and work with you on an appropriate resolution.
Contact Us
If you have questions about shipping or your order, please contact:
MAVRYNEX
Email: support@mavrynex.com
Website: mavrynex.com